Digital ID in Australia has been developed with an aim to securely verify one’s identity to access services online.citation_5 The Australia Digital ID System (AGDIS) uses ‘MyID’ as its digital ID app.citation_6 MyID evolved from myGov and is designed to be a functional ID system.citation_7 MyID is delivered by a number of agencies that work together to verify one’s identity to access government services online.citation_8 From December 2024, government bodies at federal, state, and territory levels can participate in AGDIS.citation_9 By 2026, the system aims to be open to private sector participants, with a hope to give individuals greater options when choosing a provider to create their digital ID for accessing certain government services.citation_10 The Government claims that by gradually expanding AGDIS, it can maintain its safety and security while new types of entities begin participating.citation_11
The digital ID in Australia is completely voluntary citation_12 and currently no business can mandate a digital ID requirement to access their services.citation_13 AGDIS is also not a marker of citizenship in Australia and non-citizens can get access to digital ID, as long as they have a valid visa for the country.citation_14 However, considering that there is no special visa category for the stateless population in Australia, possessing a valid visa would be difficult.citation_15 It also remains to be determined if stateless individuals can get access to digital ID systems, considering they often lack foundational identity documents such as birth certificates, passports, drivers’ licenses, etc.citation_16 Currently, there are approximately 130 services attached to AGDIS citation_17, where depending on the strength of the digital ID, various services such as postal services, applying for a rental property, medicare, etc. can be accessed.citation_18 There are three levels of strength (level of authentication) of digital ID, where the basic strength (lowest) only requires a name, date of birth, as well as an email ID.citation_19 Strong, the highest level of authentication requires verification of the Australian passport, a face verification check, along with any one of the following: citizenship certificate, drivers’ license, Medicare card.citation_20 The basic strength digital ID can be accessed by individuals who do not have the requisite documentation, but the services linked to the basic digital ID in Australia are limited. They do albeit include access to services such as finding temporary employment through elections as well as accessing the Health Data Portal and Electronic Child Abuse Report Line (to report non-urgent child abuse).citation_21
However, social care services, which include disability support pensions, job seeker payments, child support provided by Centrelink, as well as the Employment Services System, Humanitarian Settlement Programme, among others, are only accessible through either a Strong identity strength digital ID system or a Standard identity strength digital ID system.citation_22 A Strong identification system provides access to all participating government online services, upon verification of an individual’s passport along with either one’s citizenship certificate or driver’s license/learning permit, or a Medicare card.citation_23
The Australian government has actively sought public input during the formulation of the digital ID framework, where between 2023 and 2024, the drafts of the Digital ID Bill and associated rules were released for public consultation.citation_24 The Department of Finance conducted over 30 public consultation sessions on the draft law, including webinars, roundtables, and bilateral meetings engaging more than 250 stakeholders. They received 42 detailed submissions and 27 web-form comments from various parties, including digital ID service providers, industry associations, consumer groups, privacy advocates, and individuals.citation_25 The requirement of undertaking consultations is also mandated in the Digital ID Act, which mandates the Minister to consult organizations representing individuals who may experience barriers when creating or using a digital ID, ensuring that their perspectives are considered.citation_26
